Privacy Policy

Privacy Policy

Entity Name: Nexadoriva

Operating Address: The Metropolis Tower 2, 11 N Buona Vista Dr, Singapore 138589

Support Email Channel: artwork@nexadoriva.com

Support Schedule: Monday to Friday, between 10 AM and 6 PM SGT

Introduction & Executive Overview

Nexadoriva operates an online platform showcasing decorative artwork for spaces across Singapore. We maintain a firm commitment to safeguarding personal data collected through our digital interactions. This document details our protocols regarding how personal details are gathered, stored, utilized, and protected in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore and international digital advertising protocols.

1. Scope and Legal Compliance

This privacy outline governs all visitor interactions with the Nexadoriva website. As an entity organized within the Republic of Singapore, we align our data operations with the statutory directives established under the PDPA. Visitors accessing our online store acknowledge the operational standards outlined here. If any section of this framework is incompatible with personal preferences, visitors may choose to exit the platform or modify their browser settings regarding data tracking.

2. Categories of Information Collected

In operating our decorative artwork gallery online, we process user information provided directly or gathered through automated web technology:

• Personal Identification Details: Names, physical mailing destinations within Singapore, telephone contact information, and email addresses provided during order processing or newsletter subscription.
• Order and Transaction Records: Item preferences, delivery instructions, billing identifiers, and historical interaction records necessary to fulfill orders for physical artwork creations.
• Digital Navigation Metrics: Internet protocol (IP) identifiers, browser classification, operating system details, referring page addresses, page interaction duration, and clickstream data.

3. Purpose of Processing Personal Data

Under the statutory framework of the PDPA, personal data is processed solely under valid consent or where regulations explicitly permit. Primary objectives include:

• Fulfilling customer orders and organizing discreet courier dispatch for gallery items across Singapore.
• Responding directly to customer inquiries, requests for bespoke artwork dimensions, or support tickets.
• Improving website functionality, layout, navigation, and user interaction design based on aggregate statistical analysis.
• Delivering tailored updates, announcements, and promotional communications when individuals explicitly opt in.
• Complying with statutory reporting requirements, legal obligations, and fraud prevention measures established under Singapore regulations.

4. Interactive Cookies and Advertising Pixels

Our web infrastructure uses cookies, web beacons, and analytical tags to understand how visitors browse our decorative art catalogue. These technologies store small fragments of information on visitor device hardware to ensure platform stability and personalize web interactions.

To align with Google advertising policies, we utilize tracking technology for audience segmentation and interest-based promotions. Third-party vendors, including Google, show our artwork advertisements on websites across the Internet using stored tracking files based on prior visits to our online portal. Visitors maintain full authority over these trackers and can disable personalized advertising or clear tracking files through their individual browser preference controls or via third-party opt-out portals.

5. Data Disclosure and Third-Party Transfer

Nexadoriva does not trade, rent, or sell personal identifiers to external entities. Information is shared strictly with official operational partners who assist in platform delivery, subject to confidentiality obligations:

• Logistics and Fulfillment Partners: Delivery personnel requiring delivery destination addresses and contact numbers to complete order shipments within Singapore.
• Payment Gateways: Protected payment processors that execute transactions through encrypted digital channels.
• IT Infrastructure and Analytics Providers: Procedural hosting facilities and analytical software platforms that maintain server uptime and assess aggregate traffic metrics.
• Legal and Authority Enquiries: Public agencies or legal authorities where mandatory under Singapore statutory legislation.

6. Data Security and Safeguards

We deploy practical administrative procedures, procedural measures, and physical barriers designed to protect stored information against unwanted access, destruction, alteration, or disclosure. Digital records are retained on protected server networks behind firewall protection. While we maintain active measures to protect every transaction, internet-based transmission holds inherent risks, and visitors are encouraged to protect individual access credentials.

7. Retention Standards

Personal data is retained only for the duration required to satisfy the original processing objectives or to adhere to Singapore statutory recordkeeping requirements. Upon expiration of the required retention window, personal records undergo protected digital erasure or permanent anonymization.

8. Individual Rights Under the PDPA

Singapore residents interacting with Nexadoriva possess distinct rights regarding personal information records held within our databases:

• Right to Access: Individuals can request a statement outlining what personal data is currently held and how it has been utilized over the preceding twelve months.
• Right to Correction: Users retain full authority to request updates or corrections to any inaccurate or incomplete personal records.
• Right to Withdraw Consent: Consent for collecting, using, or disclosing personal data can be withdrawn at any time by issuing formal written notification to our team.

9. Contact and Data Protection Inquiries

For questions concerning this document, personal data access requests, or consent withdrawal, visitors can connect directly with our designated support personnel through the contact credentials below:

• Company Name: Nexadoriva
• Physical Address: The Metropolis Tower 2, 11 N Buona Vista Dr, Singapore 138589
• Email Channel: artwork@nexadoriva.com
• Operational Support Hours: Monday to Friday between 10 AM and 6 PM SGT